Terms of Service

Last updated: September 29, 2026

Welcome to Jewels By M. These Terms of Service ("Terms") govern your access to and use of our website, online store, products, and services (collectively, the "Services").

By accessing our website, browsing our products, placing an order, or otherwise using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

Jewels By M reserves the right to update or modify these Terms at any time. Any changes will be posted on this page, and the "Last updated" date will be updated accordingly. Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

1. Eligibility

By using our Services, you confirm that you are at least the age of majority in your jurisdiction, or that you have the consent of a parent or legal guardian to use our Services.

You agree to provide accurate and complete information when placing an order or creating an account and to keep your information up to date.

2. Our Store

Our store is operated by Jewels By M and is hosted on Shopify, which provides us with the e-commerce platform that allows us to sell our products and provide our Services.

We reserve the right to refuse service, cancel orders, or limit quantities purchased at our discretion, including where we believe an order may be fraudulent, unauthorized, or in violation of these Terms.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, colors and appearance may vary depending on your device, screen settings, lighting, photography, and other factors.

We reserve the right to:

• Modify product descriptions or specifications.

• Correct errors or inaccuracies.

• Update or discontinue products without prior notice.

• Limit the quantities of products available for purchase.

Product availability is not guaranteed. A product shown as available on our website may become unavailable before your order is processed.

4. Prices and Payments

All prices displayed on our website are subject to change without prior notice.

The price charged for your order will generally be the price displayed at the time you complete your purchase, subject to any applicable taxes, shipping charges, discounts, or other fees.

We accept the payment methods made available through our checkout.

By providing payment information, you represent that you are authorized to use the payment method provided.

If your payment cannot be authorized or processed, we may cancel or delay your order.

5. Orders and Order Acceptance

Placing an order through our website constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email. This confirmation does not necessarily mean that your order has been accepted or shipped.

We reserve the right to accept, reject, or cancel any order for reasons including, but not limited to:

• Product availability.

• Pricing or product information errors.

• Suspected fraud or unauthorized activity.

• Incorrect customer or shipping information.

• Payment processing issues.

• Violation of these Terms.

If we cancel an order after payment has been received, we will provide a refund of the amount paid for the canceled order, subject to applicable law.

6. Shipping and Delivery

We will make reasonable efforts to process and ship orders within the estimated timeframes displayed on our website.

Delivery times may vary depending on the destination, shipping method, customs procedures, carrier delays, weather, holidays, or other circumstances outside our control.

Once an order has been handed over to the shipping carrier, delivery may be affected by circumstances beyond our control.

Customers are responsible for providing accurate shipping information. Jewels By M is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. Unless otherwise stated, these charges are the responsibility of the customer.

7. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are subject to our applicable Refund Policy.

Before returning a product, customers should review the requirements and procedures specified in our Refund Policy.

Items that are damaged, altered, worn, used, or otherwise do not meet the applicable return requirements may not be eligible for a return or refund, subject to applicable law.

Nothing in these Terms limits any consumer rights that cannot legally be excluded or restricted under applicable law.

8. Jewelry Care

Jewelry should be handled and stored with reasonable care.

Exposure to chemicals, perfumes, cosmetics, lotions, water, excessive moisture, heat, or physical impact may affect the appearance or condition of jewelry.

Jewels By M is not responsible for damage caused by improper use, improper storage, normal wear and tear, accidental damage, or failure to follow reasonable jewelry-care instructions, except where otherwise required by applicable law.

9. Accuracy of Information

We attempt to keep the information on our website accurate and current. However, the website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, or other information.

We reserve the right to correct errors, update information, or cancel orders affected by inaccurate information, including after an order has been submitted, where permitted by applicable law.

10. Intellectual Property

All content available through the Services, including but not limited to:

• Logos and brand names.

• Product photographs.

• Images and graphics.

• Text and product descriptions.

• Website design and layout.

• Videos.

• Trademarks and other branding.

• Other original content.

is owned by or licensed to Jewels By M and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, republish, sell, or commercially exploit any content from our website without our prior written permission, except where permitted by applicable law.

11. User Content and Reviews

If you submit reviews, photographs, comments, testimonials, or other content to Jewels By M, you represent that:

• You have the right to submit the content.

• The content does not violate the rights of another person or entity.

• The content is not unlawful, fraudulent, misleading, threatening, abusive, or defamatory.

• The content does not contain malicious software or harmful code.

By submitting content, you grant Jewels By M a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, and distribute that content for business, marketing, advertising, and promotional purposes, subject to applicable law.

We reserve the right to remove or refuse user content that we believe violates these Terms or applicable law.

12. Prohibited Uses

You may not use the Services:

• For any unlawful or fraudulent purpose.

• To violate any applicable law or regulation.

• To infringe upon the rights of Jewels By M or another person.

• To attempt to gain unauthorized access to our website, systems, or accounts.

• To interfere with the security or operation of the Services.

• To introduce viruses, malware, or other harmful code.

• To use automated systems to scrape, copy, or collect website content without permission.

• To impersonate another person or provide false information.

• To engage in activity that could damage, disable, overburden, or impair the Services.

We reserve the right to suspend or terminate access to the Services if we reasonably believe that these Terms have been violated.

13. Third-Party Services and Links

Our Services may contain links to or integrate with third-party websites, applications, payment providers, shipping providers, or other services.

Third-party services are governed by their own terms and policies. Jewels By M is not responsible for the content, availability, privacy practices, security, or performance of third-party services.

Your use of third-party services is at your own discretion and may be subject to additional terms.

14. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, process, and protect personal information.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

15. Disclaimer

To the fullest extent permitted by applicable law, the Services and all products and information provided through them are provided on an "as available" and "as is" basis.

We do not guarantee that:

• The Services will always be available or uninterrupted.

• The website will always be free from errors or inaccuracies.

• The Services will be compatible with every device or browser.

• Any particular product will remain available.

• The website will be completely free from viruses or other harmful components.

Nothing in these Terms excludes or limits any warranty, right, or protection that cannot legally be excluded or limited under applicable law.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Jewels By M and its owners, employees, representatives, affiliates, service providers, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or purchase or use of our products.

This includes, where permitted by law, losses resulting from interruption of service, loss of data, loss of profits, or other indirect losses.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Jewels By M, its owners, employees, representatives, affiliates, and service providers from claims, damages, liabilities, losses, and expenses arising from:

• Your violation of these Terms.

• Your misuse of the Services.

• Your violation of applicable laws or regulations.

• Your violation of the rights of another person or entity.

18. Termination

We may suspend or terminate your access to the Services at any time where permitted by applicable law, including if we reasonably believe you have violated these Terms.

Any provisions that by their nature should survive termination, including intellectual property, limitation of liability, indemnification, and applicable legal provisions, will continue to apply after termination.

19. Governing Law

These Terms and your use of the Services will be governed by the laws applicable in Lebanon, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.

Any disputes will be handled by the competent courts having jurisdiction under applicable law.

20. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on our website, constitute the agreement between you and Jewels By M regarding your use of the Services, except where additional terms expressly apply.

22. Contact Information

If you have any questions regarding these Terms of Service, you can contact us at:

Jewels By M